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Privacy Policy

Last Updated: June 11, 2025

Joranelvixa ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website joranelvixa.com and use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.


1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

This information may include:

1.2 Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns, including:

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie settings through your browser preferences, but disabling cookies may limit your ability to use certain features of our services.


2. How We Use Your Information

We use the information we collect for various purposes, including:


3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.


4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.


5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Retention periods vary depending on the type of information and the purpose for which it was collected:


6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access and update your personal information. You can review and modify your account information by logging into your account or contacting us directly.

6.2 Deletion

You may request that we delete your personal information, subject to certain exceptions where we are required to retain information by law or for legitimate business purposes.

6.3 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

6.4 Opt-Out

You can opt out of receiving marketing communications from us by:

Please note that even if you opt out of marketing communications, we may still send you service-related messages.

6.5 Object to Processing

You may object to our processing of your personal information in certain circumstances, particularly when we process information based on legitimate interests.

6.6 Withdraw Consent

Where we process your information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.


7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.


8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately at info@joranelvixa.com.


9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer your information internationally, we implement appropriate safeguards to ensure your information receives an adequate level of protection, including:


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.


11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Joranelvixa
191 East Street
Pietermaritzburg, 3201
South Africa

Email: info@joranelvixa.com
Phone: +27 41 367 4976

We will respond to your inquiry within a reasonable timeframe and make every effort to address your concerns.


12. Additional Information

12.1 Automated Decision-Making

We may use automated decision-making processes, including profiling, to improve our services and personalize your experience. You have the right to request human intervention and to challenge decisions made solely by automated means.

12.2 Do Not Track Signals

Some browsers include a Do Not Track feature. Our website does not currently respond to Do Not Track signals. We continue to monitor developments in this area.

12.3 California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act and other applicable laws. Please contact us for more information about exercising these rights.

12.4 European Privacy Rights

If you are located in the European Economic Area, you may have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.


This Privacy Policy constitutes a legally binding agreement between you and Joranelvixa. By using our services, you acknowledge that you have read and understood this policy.